FREQUENTLY ASKED QUESTIONS

The benefits of using Matterport, includes:

• Increased Engagement: Capture your audience's attention with interactive, 3D virtual tours. Let them experience your space in a fully immersive way—no need to leave the comfort of their own home.
• Competitive Advantage: Rise above the competition by offering cutting-edge 3D virtual experiences. With Matterport, you not only show your space but wow your audience, making your brand unforgettable.
• Cost Efficiency: Save valuable time and money by quickly capturing spaces in one go. Eliminate the need for multiple visits, allowing you to allocate resources more efficiently while reducing overall costs.
• Enhanced Collaboration: Work smarter, not harder. Effortlessly share 3D models and virtual tours with your team or clients, enabling seamless collaboration—even when you're miles apart.
• Faster Project Completion: Speed up your project timelines with fast, efficient space capture. Reduce time spent on-site and streamline your workflow to deliver results faster.
• Reduced Costs: Cut down on unnecessary expenses by optimizing workflows. With Matterport, you can capture spaces in less time, reduce manual work, and ultimately lower the costs associated with traditional methods.
• Enhanced Decision-Making: Make data-driven decisions with confidence. Accurate, real-time measurements and detailed 3D models give you all the information you need to plan, renovate, or build with precision.
• Greater Accuracy: Forget guesswork—Matterport’s high-precision 3D models give you exact measurements and detailed floor plans, ensuring that every detail is captured with remarkable accuracy.
• Improved Market Reach: Expand your audience and attract more clients with stunning, high-quality virtual tours. Share your space across social media platforms to engage new leads and extend your reach like never before.
• Ongoing Documentation: Build a permanent digital record of your space. Whether you’re documenting for insurance, maintenance, or future reference, Matterport makes it easy to keep everything organized and accessible.
• Sales Increase: Turn virtual tours into actual sales. Impress potential customers with stunning, high-quality 3D content that captures their attention and drives them closer to making a purchase.
• Seamless Integration: Integrate Matterport’s 3D models with ease into your website, CRM, or other marketing tools. Deliver a smooth, consistent user experience across all platforms, and maximize your space’s visibility.
• Time Efficiency: Make the most of your time. With fast, automated space capture and processing, you’ll spend less time setting up and more time focusing on what matters most—delivering results.

Matterport Increases Engagement by:

• Offering Immersive 3D Tours: Buyers can virtually explore properties, gaining a deeper understanding of the home's layout and features with interactive navigation.
• Encouraging Emotional Connection: The ability to explore homes at their own pace strengthens buyer engagement and fosters a deeper emotional investment.
• Creating Dynamic Listings: Matterport’s virtual tours make listings feel more alive, offering a richer, more detailed experience than static photos.
• Boosting Listing Visibility: Properties with Matterport 3D tours attract more attention and drive higher levels of buyer interaction and interest.

Matterport can benefit real estate agents in many ways, including:

• Competitive advantage: Stand out with interactive virtual tours.
• Time savings: Reduce unnecessary in-person showings.
• Improved showcase: Highlight unique property features clearly.
• Increased visibility: Boost website SEO and online traffic.
• Better lead qualification: Pre-qualify buyers with virtual walkthroughs.
• Transparency and trust: Give buyers a detailed, honest view of the property.
• Enhanced marketing: Share tours on social media to reach more buyers.

Matterport improves efficiency by:

• Capturing spaces in a single scan: Eliminates the need for multiple photos or manual measurements.
• Providing remote access: Users can interact with and share 3D models anytime, anywhere.
• Reducing site visits: Minimizes the need for repeated physical walkthroughs.
• Speeding up workflows: Streamlines processes for faster planning, marketing, and decision-making.

Matterport reduces costs by:

• Minimizing travel: Virtual access eliminates the need for frequent site visits.
• Automating measurements: Built-in tools replace manual measuring processes.
• Reusing 3D models: Models can be repurposed for marketing, planning, and inspections.
• Eliminating repetitive data collection: One scan provides all necessary information.

Matterport boosts engagement for real estate listings by:

• Creating immersive 3D virtual tours: Buyers can explore properties from any angle for a realistic experience.
• Attracting more views: Interactive tours capture attention and keep viewers engaged longer.
• Enhancing online visibility: Tours improve presence on websites, social media, and listing platforms.
• Driving faster inquiries and sales: Engaged buyers are more likely to take action.

Matterport helps agents attract buyers by:

• Providing immersive 3D tours: Engage viewers with a realistic, interactive experience.
• Enabling remote property exploration: Buyers can view spaces anytime, anywhere.
• Increasing buyer interest: Interactive tours capture attention and drive inquiries.
• Pre-qualifying leads: Buyers can assess properties virtually, reducing wasted showings.
• Saving agents time: Fewer in-person visits streamline the sales process.

Transform commercial spaces into detailed 3D models. From offices to retail, Matterport helps attract investors and tenants by showcasing layouts, features, and square footage with precision.

Enhance guest experience with 3D tours of your resort or hotel. Allow visitors to explore rooms, amenities, and event spaces virtually, helping drive bookings and build trust.

Stand out on Airbnb and Rentals with immersive 3D virtual tours. Help guests visualize your space, build confidence, and increase bookings by offering a detailed, interactive experience.

Transform your showroom into an interactive 3D experience with Matterport. Allow customers to explore product displays, layouts, and design features virtually, helping drive interest, increase engagement, and attract buyers from anywhere in the world.

Showcase marine spaces, from yachts to commercial vessels, with interactive 3D tours. Highlight layouts, design features, and onboard amenities to engage buyers and charter clients.

Showcase aircraft interiors with stunning 3D virtual tours. Matterport allows buyers, renters, and aviation professionals to explore every detail, from cabin layouts to luxury features, without stepping on board. Highlight the design, seating, and amenities to attract high-value clients and streamline decision-making.

Discover how Matterport creates immersive 3D tours of residential properties. Showcase every room, highlight unique features, and engage buyers with interactive walkthroughs that help sell homes faster.

Bring your restaurant to life with Matterport 3D tours. Showcase dining spaces, kitchens, and ambiance, helping attract customers and event planners looking for unique venues.

Help families and residents explore senior living or assisted living facilities virtually. Highlight living spaces, amenities, and community features to build trust and simplify decision-making.

Matterport's key features include the following: 

• Immersive 3D Capture: Converts physical spaces into detailed digital twins using advanced 3D scanning technology. This ensures precise, high-quality virtual representations of real-world environments.
• Dollhouse View: Provides a unique, 3D “dollhouse” view of the entire scanned space. This feature offers a fully interactive, zoomable, and rotatable perspective, giving viewers a comprehensive understanding of the property layout at a glance.
• Interactive Virtual Tours: Enables users to create engaging virtual tours that feel like an in-person experience. These tours are accessible from any device, making it easy to explore spaces remotely.
• Multi-Asset Generation: Automatically produces 3D tours, 4K photos, floor plans, and videos from a single scan. This reduces the need for multiple tools and streamlines content creation.
• Analytics Integration: Tracks engagement metrics, such as views and interactions, to optimize marketing strategies. Gain valuable insights into audience behavior directly within the platform.
• Versatile Applications: Perfect for real estate, commercial spaces, construction, and architecture. Matterport adapts to various industries, providing tailored solutions for showcasing and managing spaces.
• 3D Measurements: Allows users to measure dimensions, such as wall distances or furniture sizes, within the virtual model. This feature is essential for planning and design purposes.
• Digital Tags and Mattertags: Embed interactive elements like links, notes, videos, and e-commerce workflows within the model. These tags provide context and make the experience more engaging for viewers.
• Automatic Face Blurring: Enhances privacy by automatically detecting and blurring faces in scanned spaces. This is especially useful for residential listings or public areas.
• Embedded Comments and Notes: Allows teams to add comments and notes directly into the 3D model. This feature is ideal for collaboration, feedback, and project management.
• Collaborative Tools: Offers features like shared access and editing capabilities, enabling teams to work together seamlessly. Perfect for multi-user projects and remote teams.
• Seamless File Sharing: Easily share 3D models via links or embedded code. This simplifies distribution for clients, team members, and stakeholders without requiring additional software.

True3D technology creates detailed and immersive digital twins of real spaces.

Provide a realistic, in-person experience from anywhere.

Automatically create 3D tours, 4K photos, floor plans, and videos.

Yes, Zillow supports Matterport 3D tours. Simply copy and paste the tour link into the virtual tour section of your Zillow listing for enhanced visibility.

Add notations, links, videos, or e-commerce workflows within your 3D model.

No, 3D Virtual Tours, including Matterport tours, are hosted online and cannot be downloaded. You’ll receive a URL to share and embed on your listing, making it easy to integrate into your marketing materials.

Enable seamless team collaboration and communication.

Take precise measurements directly within the 3D space.

Share comments and feedback efficiently across teams.

Share digital twins and assets easily across any device.

Instantly create galleries, video clips, and guided tour highlights.

Its 3D models are precise, often within 1% of manual measurements, making it perfect for renovations, planning, and space documentation.

Users can explore spaces virtually as if they were physically there, offering a realistic experience that boosts buyer confidence and saves time.

 It’s used across industries like residential and commercial real estate, architecture, interior design, and construction, adapting to various needs.

3D virtual tours generate up to three times more engagement than standard photos, capturing viewer attention and driving more inquiries.

It's user-friendly platform simplifies scanning, sharing, and interacting with 3D models, and professionals are available to help if needed.

Models integrate seamlessly with VR technology, offering a fully immersive and interactive virtual experience.

Enhance 3D models with “info points” (Mattertags) to add annotations, links, videos, and other key details for a richer user experience.

While buying a Matterport camera and learning to use it yourself can be costly, hiring a professional eliminates upfront expenses and ensures high-quality results. Additionally, subscription and hosting fees add to long-term costs.

Scanning a property to create a Matterport 3D tour requires time and precision, especially for larger or multi-room spaces. Learning the platform can also take time, but professionals real estate company can streamline the process..

Matterport tours cannot be directly embedded into Zillow listings, meaning agents must rely on external links. This extra step can reduce visibility compared to other platforms that support direct integrations.

Reflective surfaces, such as glass, mirrors, and polished floors, along with poor lighting, can cause distortions in the 3D model. Proper lighting and scan placement can minimize these issues.

Using handheld devices or improper equipment can result in motion blur, shaky scans, or accidental operator appearances. Using tripods and proper Matterport-compatible equipment prevents these problems.

The Matterport Pro 3’s battery may drain quickly during extended scans, especially for larger properties. Having backup batteries on hand is essential to avoid interruptions.

Larger, highly detailed 3D models can have slower load times, leading to frustration for viewers. Optimizing file sizes and internet speeds can improve user experience.Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.

Bright lighting and reflective surfaces can cause glare in scans, reducing the overall visual quality. Adjusting lighting and camera angles during the shoot can help minimize this issue.